Frequently Asked Questions
Everything you need to know about brewing the perfect cup at home.
How long will it take for my coffee gear to arrive?
We process most orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while expedited options are available at checkout.
What is your return policy for brewing equipment?
We offer a 30-day return policy for unused and unopened equipment in its original packaging. Please note that for hygiene reasons, we cannot accept returns on opened bags of coffee beans.
Do you offer a warranty on electric kettles and grinders?
Yes, all electric brewing equipment is covered by the manufacturer's warranty. We are happy to assist you in coordinating repairs or replacements with the brand directly.
Are the coffee beans you sell freshly roasted?
Absolutely. We partner with top-tier roasters to ensure that the coffee you receive was roasted within days of being shipped to maintain peak flavor and aroma.
Do you ship internationally?
Currently, we ship to customers across North America. International shipping rates and delivery times vary by country and are calculated at the time of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.